Privacy Policy

Last Updated: July 31, 2026

At HER Official (“HER”, “we”, “our”, or “us”), your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit shopherofficial.com, create an account, or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

Full name
Email address
Phone number
Shipping and billing address

Order Information

Products purchased
Order history
Payment method (payment details are securely processed by our payment providers and are not stored on our servers)

Technical Information

IP address
Browser type
Device information
Pages visited
Cookies and similar technologies

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Verify payments
Provide customer support
Send order confirmations and shipping updates
Improve our website and shopping experience
Prevent fraud and unauthorized transactions
Respond to inquiries or requests
Send promotional emails or marketing communications (only if you have subscribed)

3. Sharing Your Information

We respect your privacy and do not sell your personal information.

Your information may only be shared with trusted third parties when necessary, including:

Payment gateway providers
Shipping and courier partners
Website hosting providers
Analytics providers
Marketing service providers (when applicable)

These partners only receive the information necessary to perform their services.

4. Cookies

Our website uses cookies to:

Remember your shopping cart
Keep you logged in
Improve website performance
Analyze visitor behavior
Personalize your shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, disclosure, or alteration.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

6. Marketing Communications

If you subscribe to our newsletter or promotional updates, we may send information about:

New arrivals
Exclusive promotions
Seasonal collections
Special events

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

7. Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your personal data (where legally permitted)
Withdraw consent for marketing communications
Request information about how your data is processed

To exercise these rights, please contact us using the information below.

8. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

9. Children’s Privacy

HER Official does not knowingly collect personal information from children under the age required by applicable law without appropriate parental or guardian consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be posted on this page along with the revised “Last Updated” date.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

HER Official

Website: https://shopherofficial.com

Email: hello@shopherofficial.com

Customer Service: Available through our Contact page or official WhatsApp channel.

Thank you for trusting HER Official. We are committed to protecting your privacy and providing a safe and enjoyable shopping experience.