Terms & Conditions

Last Updated: July 31, 2026

Welcome to HER Official. By accessing and using shopherofficial.com, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. General

HER Official reserves the right to modify these Terms & Conditions at any time without prior notice. Continued use of this website constitutes acceptance of any updates.

2. Product Information

We strive to ensure all product descriptions, images, colors, and prices are accurate.

However:

  • Colors may vary depending on your screen settings.
  • Minor differences in measurements (±1–2 cm) may occur due to manual production.
  • Availability is subject to stock.

HER Official reserves the right to discontinue products without notice.

3. Pricing

All prices are displayed in Indonesian Rupiah (IDR).

Prices may change without prior notice. Promotions cannot be applied retroactively to previous purchases.

4. Orders

Once an order has been successfully placed, you will receive an order confirmation.

HER Official reserves the right to cancel orders in cases including but not limited to:

  • Pricing errors
  • Payment verification issues
  • Suspected fraudulent activity
  • Product unavailability

If payment has already been made, a full refund will be issued.

5. Payment

We accept payment methods available during checkout through our official payment gateway partners.

Orders will only be processed after payment has been successfully verified.

6. Shipping

Shipping times are estimates only and may vary depending on destination, courier services, weather conditions, or public holidays.

HER Official is not responsible for delays caused by third-party logistics providers.

7. Returns & Exchanges

Please refer to our Return & Exchange Policy for complete information regarding returns and exchanges.

8. Intellectual Property

All content on this website—including photographs, product designs, logos, graphics, and written content—is the property of HER Official and may not be reproduced without written permission.

9. Limitation of Liability

HER Official shall not be liable for indirect, incidental, or consequential damages arising from the use of this website or purchased products beyond the value of the original order.

10. Governing Law

These Terms & Conditions shall be governed by the laws of the Republic of Indonesia.

Contact

Website: https://shopherofficial.com

Email: hello@shopherofficial.com